All products* can be returned within 60 days of purchase for a full credit. Product* returns after 60 days will be subject to a 20% re-stocking fee, or a dollar for dollar stock balance, and are subject to approval by Staub Electronics management and your territory sales representative. Stock balance request must be accompanied by a replacement order before an RA# can be issued. No merchandise returns after 180 days.
All returned goods must be factory sealed, in saleable condition, not dated, priced or damaged. Please ensure goods are sent by prepaid freight and the RA# is written on the outside of the box. Freight collect shipments, or shipments without a visible and valid RA#, will be refused.
Issuance of an RA # by Staub Electronics is not a guarantee of a merchandise credit. All goods being returned must adhere to the terms of our merchandise return policy. Goods not adhering to our policy will be refused and returned to the customer.
*excluding opened items, damaged items, booking orders, clearance items, discontinued items and special order items
